Privacy Policy

Effective Date: April 26, 2026

Introduction

Galito’s Somalia is operated by Feeto Foods Limited (UBI: 16337940973), licensed by the Somali Federal Ministry of Commerce and Industry, which is the master franchise holder of the Galito’s brand, under license from Galito’s International (Pty) Ltd, registered in South Africa with registration number: 2003/003045/07, and trades as “Galito’s Somalia” (“we”, “us”, “our”). This Privacy Policy explains how Feeto Foods Limited collects, uses, and protects your personal information when you visit www.galitos.so (the “Website”).

For the purposes of the Somali Data Protection Act, Law No. 005 of 2023 (the “DPA”), the data controller is Feeto Foods Limited. All references to “Galito’s”, “we”, “us”, or “our” in this policy mean Feeto Foods Limited.

By using our Website, you consent to the data practices described in this policy.

1. Legal Framework

We comply with the Data Protection Act, Law No. 005 of 2023 of the Federal Republic of Somalia, enforced by the Somali Data Protection Authority (DPA). This Act is grounded in the Constitution of Somalia, which guarantees the right to privacy.

You hereby authorize us to process your personal data for the purposes of performing Galito’s legitimate business interests, including statistical analysis, marketing our services/products, and credit control. You also authorize us to process and transmit your personal data in the manner contemplated in this Privacy Policy.

2. Collection of Your Personal Information

Galito’s collects personally identifiable information, such as your email address, home or work address, and telephone numbers. Galito’s also collects anonymous demographic information which is not necessarily unique to you, such as your postal code, age, gender, preferences, interests, and favourites.

Galito’s encourages you to review the privacy statements of websites you choose to link to so that you can understand how those websites collect, use, and share your information. Galito’s is not responsible for the privacy statements or other content on websites outside of the Galito’s Websites.

3. Use of Your Personal Information

Galito’s collects and uses your personal information to operate the Galito’s Websites and deliver the services/products you have requested or are interested in. Galito’s also uses your personally identifiable information to inform you of other products or services available from Galito’s. Galito’s may also contact you via surveys to conduct research about your opinion of our current services/products or potential new services/products that may be offered in due course.

Galito’s does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Galito’s keeps track of our Websites and various digital pages through our customers’ visits to and within Galito’s to determine what Galito’s services/products are the most popular. This data is used to deliver customized content and advertising to customers whose behaviour indicates that they are or may be interested in a particular service/product.

Galito’s Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the provisions of any law in force from time to time or comply with legal process served on Galito’s or the Websites; (b) protect and defend the rights or property of Galito’s; and (c) protect the personal safety of Galito’s, its brand, and/or the public.

4. Use of Cookies

The Galito’s Websites use “cookies” to enhance your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Galito’s services/products or the Websites.

5. Security of Your Personal Information

Galito’s, to the best of its ability, secures your personal information from unauthorized access, use, or disclosure. Galito’s secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption.

We recognize that information security is an integral element of data privacy. Galito’s implements a range of commercially reasonable physical, technical, and procedural measures to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction in accordance with data protection law requirements. Galito’s is committed to ensuring that information is only used for legitimate purposes.

6. Changes to This Privacy Policy

Galito’s will occasionally update this Privacy Policy to reflect company and customer feedback. Galito’s encourages you to periodically review this Privacy Policy to be informed of how Galito’s is protecting your information.

We may review and change our Privacy Policy from time to time in order to update our privacy commitment to you in keeping with current privacy laws. The Somali Data Protection Authority (DPA) may issue guidelines and updates on data protection matters that will inform any future changes to this policy.

7. Accuracy of Information

We are responsible for ensuring that customer information is complete, up to date, and accurate before it is used. This means that it may be necessary to request that customers, from time to time, update their information and confirm that it is still accurate. If we are unable to reach a customer for this purpose, their information will be deleted from our records in accordance with the storage periods governed by law.

8. Contact Information and Data Protection Officer

We recognize and value the trust that Galito’s customers place in us when providing us with personal information. We are committed to safeguarding the privacy and security of personal information in order to ensure compliance with the Data Protection Act, Law No. 005 of 2023, as amended from time to time.

The Data Protection Officer (DPO) is responsible for administering and overseeing the implementation of this Statement of Policy and, as applicable, supporting guidelines, standard operating procedures, notices, consents and appropriate related documents and processes. All employees, and individuals directly associated with Galito’s are trained, according to their functions, in the regulatory requirements, policies and guidelines that govern the protection of personal information. For any privacy-related inquiries, complaints, or requests regarding your personal data, You may contact our DPO at dpo@feeto.so. 

If you believe that Galito’s has not adhered to this Privacy Policy, please direct your query to the above email address, and we will respond promptly. We will use commercially reasonable efforts to determine and remedy the problem.